Privacy Policy

Last Updated: January 1, 2025 | Effective Date: January 1, 2025

Digital Edge Communication ("Company," "we," "us," or "our"), located at 23 Gores Dr, Mastic, NY 11950, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.highspeedinternet.online (the "Website") or contact us. Please read this Privacy Policy carefully.

1. Information We Collect

We may collect the following categories of personal information:

Category	Examples	Purpose
Identifiers	Name, email, phone number, address	To process orders and communicate with you
Usage Data	IP address, browser type, pages visited, time on site	Website analytics and improvement
Device Information	Device type, operating system, browser	Website optimization and security
Communication Records	Call recordings, chat transcripts	Quality assurance and compliance
Marketing Data	Ad click data, referral source	To track advertising effectiveness

2. How We Collect Information

• Directly from you: When you call us, fill out forms, or otherwise communicate with us.
• Automatically: Through cookies, web beacons, pixels, and similar tracking technologies when you visit our Website.
• From third parties: Including advertising partners such as Google Ads, and analytics services such as Google Analytics.

3. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies, including but not limited to:

• Google Analytics: To analyze website traffic and user behavior. Google Analytics uses cookies to track visits. You can opt out at https://tools.google.com/dlpage/gaoptout.
• Google Ads Tags: To measure the effectiveness of our advertising campaigns, including conversion tracking and remarketing.
• Call Tracking Tools: We may use third-party call tracking software to associate phone calls with specific advertising sources.
• Essential Cookies: Necessary for the Website to function properly.

You can control cookies through your browser settings. Note that disabling certain cookies may affect Website functionality.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your requests for AT&T services
• To communicate with you regarding your inquiry or order
• To provide customer support and service information
• To measure and optimize our advertising campaigns (including Google Ads conversion tracking)
• To analyze website traffic and user behavior to improve our Website
• To comply with legal obligations
• To protect against fraud, abuse, and security threats
• To send marketing communications (where permitted by law and with your consent where required)

5. How We Share Your Information

We do not sell your personal information to third parties for monetary compensation. We may share your information in the following circumstances:

• With AT&T: When you order AT&T services through us, we transmit your information to AT&T to process your service order. Your information will then be subject to AT&T's privacy policies.
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, conducting our business, or serving users, subject to confidentiality agreements.
• Advertising Partners: We may share limited data (such as hashed contact information or conversion events) with Google for advertising measurement purposes.
• Legal Requirements: We may disclose information when required to do so by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Call recordings are typically retained for 90 days. Website usage data may be retained for up to 26 months. Order-related information is retained for the period required by applicable legal and accounting obligations.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information:

• Right to Know: The right to request information about the personal data we have collected about you.
• Right to Delete: The right to request deletion of your personal information, subject to certain exceptions.
• Right to Correct: The right to request correction of inaccurate personal information.
• Right to Opt-Out: The right to opt out of the sale or sharing of your personal information (see Section 9).
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your rights, please contact us at +1 (888) 291-8961 or by mail at 23 Gores Dr, Mastic, NY 11950.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). You have the right to know what personal information is collected, used, shared, or sold; to delete your personal information; to opt-out of the sale or sharing of personal information; and to non-discrimination for exercising your rights. To exercise these rights, visit our Do Not Sell My Personal Information page or call us at +1 (888) 291-8961.

10. Children's Privacy

This Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it. If you believe we may have collected information from a child, please contact us immediately.

11. Third-Party Links

Our Website may contain links to third-party sites, including AT&T's website. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Website after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: Digital Edge Communication
• Address: 23 Gores Dr, Mastic, NY 11950
• Phone: +1 (888) 291-8961
• Website: www.highspeedinternet.online